AssoViaggiatori.net

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Associazione senza scopo di lucro

Operiamo in tutta Europa

Assert your rights

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Your rights in case of flight delay or cancellation:

- for flights that are less than 1500 km long, with a delay of 3 hours at least, you are entitled to a 250 euros refund;
- for flights that are between 1500 km and 3500 km long, with a delay of 3 hours at least, you are entitled to an up-to-400 euros refund;
- for flights that are longer than 3500 km, with a delay of more than 4 hours, you are entitled to an up-to-600-euros refund;
- delays of more than 5 hours give passengers the chance to renounce the flight and be brought to their original destination.
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Free Service

Check if you have the right to get a refund​

you will get a confirmation by SMS 

... or leave here your telephone number, one of our operators will contact you within 2 hours
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an area dedicated to all our Associates, from which it is possible to verify the progress of your dossier, is available to you.​

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Download Area

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letter of attorney​
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Documents you have to send to us if you intend to request our protection:


1. signed letter of attorney;


2. description of facts;


3. copy of your personal document;


4. copy of your tickets.

email

                    info@assoviaggiatori.net

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Fax 0923 176 0044


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